Test - MyNZWS

Main Issues Form

Welcome to the NZWS Customer Care Portal. Please fill in the information below to submit your warranty claim.*
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Welcome to the NZWS Customer Care Portal. Please select one of the following options in order to lodge your Warranty claim or Service Work.*
Do you have the NZWS Original Sales Order Number or the Original Purchase Order number?
- I have the NZWS Sales Order Number only
- I have the Original Purchase Order Number only
- I have both
Original NZWS Sales Order number*
This number, always starting with “S” followed by 6 numbers, can be found on the invoice, packing slip or white labels on most products.
Original Purchase Order (PO) number*
Account number*
Your Account Number starts with 2 or 3 letters, followed by 3 or 4 numbers, such as “LRL000” or “NA9999”.
Account Name*
Contact Name (Person Lodging this Claim)*
Contact e-mail address (Person Lodging this Claim)*
CC Email

A copy of the Claim Confirmation will be e-mailed to this address.
CC Email 2

A copy of the Claim Confirmation will be e-mailed to this address.
Contact phone number (Person Lodging this Claim)*
Name of the End-Consumer*
New Purchase Order (PO) number
Please confirm what needs to be done with the completed product(s)*
Please provide the address and contact phone number of the End-Consumer or Installer
Name of the Installer
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Name of the Installer
Product*
Please explain what the issue is.*
What is the estimated cost of the repair?*
Thank you for registering this Service Work Request. Within 24 hours, we will review this issue and, if approved, send you a case number.
Please provide the case number that is used for the Service Work*

Summary

Product	Issue	I would like to change	Actions

There are no Issues.

Office-use Only
Unique ID